18 January, 2008

Plink!

E. and I were in the supermarket the weekend that our kitchen was being renovated, because, after Chinese food we both had an irrational craving for ice cream - and where else can you find it in the middle of January? Next to the ice cream freezer in our PLUS market is, logically, the housewares aisle, and that's where we noticed the energy-efficient light bulbs being offered on the cheap.

Finding a compact fluorescent bulb for sale at the chaotic, convenience-oriented drop-out prices discounter around the corner is a little like finding a Williams and Sonoma sale catalogue in the waiting room of a free clinic. Imagine hearing this in a 7-11:
"I'll have a Big Gulp, a corn dog, and a HighPower 4-Watt soft glow light bulb."
"Your total is 12.77."

So of course we nestled them into our shopping basket. PLUS may be an unusual place to find elite consumer goods, but we needed lightbulbs, and we stood to save a handful of cash by buying them from an unusual supplier. We swam contently in the knowledge that discount doesn't have to mean abandoning your values, inwardly congratulating the higher-ups int he PLUS chain for their forward-thinking range of products.

But as we neared checkout, the responsible consumers in us awoke and we felt uneasy about not being able to test the bulbs on the spot, which you can do in any respectable store. E. presented this dilemma to the man at the end of the conveyor belt and asked what happened if the light bulbs didn't work.

"Yeah," he said, scratching the peach fuzz on his chin. "You can't bring 'em back, cuz we wouldn't know how they got broken, if you know what I mean."

But then a light bulb went off above his own head and he gave us this reassurance: "But all you have to do is just put it to your ear and shake a little and you don't hear anything, then it is gonna work all right."

Confirmed. Whatever forwardthinkingness the company exhibited by offering enery-efficient lightbulbs hadn't trickled down to the brain behind the counter. Still I saw the situation with an upbeat: if someone so lacking in general knowledge or experience can present such a positive, self-confident face and an air of expertise in his job, I really don't have to hold back my piece of mind.

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